ABOUT US

Bridge-the-world
Life isn’t only about the big defining moments. It is lived in the small, everyday ones. What happens in these moments shapes the course of our lives and eventually defines the world we live in. Imagine what the world would be like if, in these moments, we were ever-so-slightly more open. More open to family member, more open to a neighbor and even to a stranger who wasn’t one of us. We’d learn new things about them and about ourselves. And perhaps most importantly, we’d learn that we have more in common then we thought. At Julie’s, we want to help people open their hearts and minds to each other. For us, each biscuit is a small yet exciting opportunity to share a bite and to share a moment. 
A moment that bridges worlds, one small step; one shared smile; one biscuit at a time. Julie’s. Bridge the world.

QUALITY AND FOOD SAFETY COMMITMENT

Company’s Quality / Food Safety / Halal Policy
Since 1985, Julie’s has been steadfast in meeting the demands of the rapidly expanding domestic and export markets. Despite the growth that our business has undergone, we strongly believe that our success depends greatly on the supply of good quality biscuit products. Key to this belief is the responsibility to ensure that the quality and food safety of all products are upheld and not compromised. Here at Julie’s, believe that quality and food safety are the responsibility of all employees. We set meticulous standards and engage our approved reputable vendors or suppliers in our food safety efforts. All materials supplied would come with a Certificate of Analysis (COA) and our trained Quality Assurance team conducts thorough inspections on the materials to ensure they comply with necessary standards and requirements. Our in-house laboratory is capable of performing physical, chemical and biological analysis on our raw materials, finished products and plant equipment or facilities. All Julie’s products are certified Halal by the Department of Islamic Development Malaysia (JAKIM). All the Julie’s products that are exporting to Indonesia are also certified Halal by the Majelis Ulama Indonesia (MUI) in year 2017.

We have also engaged third-party external laboratories certified with ISO 17025 to perform other critical laboratory analyses such as:

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Our processing plants obtained…

We put great emphasis in maintaining a hygienic processing environment to deliver safe and high quality products. Our manufacturing plants are carefully designed and evaluated for any possible food safety risk. We have proper controlled procedures in place, which include waste management, personal hygiene, pest control program and foreign bodies control – sieve, filter, magnetic separator, metal detector and X-ray machine. Regular verification activities are performed by our Quality Assurance team to ensure all control measures set are well executed. We have a Quality Management System (QMS) designed for continual improvement and delivering consistent products manufactured to our consumers. This system enables our biscuit manufacturing processes to be monitored, recorded, improved and to guarantee that all products are manufactured within the defined tolerances.

As an approved biscuit manufacturer in Malaysia, our processing plants are regularly inspected by the Ministry of Health and third party certification bodies to ensure the compliance of relevant laws and requirements. We are audited according to the requirements of the Malaysian Food Regulations 1985 and other relevant standards, including MS 1480, MS 1514, ISO 22000, ISO/TS 22002-1 as well as the Codex Alimentarius Standard.

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